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May 18, 2026 · The Recepso Team

How to train your AI receptionist in under 30 minutes

The most common question we get before a trial starts is some version of: “How much work is this going to be?”

Less than most people expect. Here’s what the actual setup looks like.

Step 1: Point us at what you already have

Most businesses already have their hours, services, and pricing structure published somewhere: a Google Business Profile, a website, or both. Recepso reads that first, so you’re not typing information you’ve already written once.

Step 2: Confirm what it learned

The agent builds a first draft of its knowledge base from your business info and shows you exactly what it plans to say on a call. This is the step that matters most: you’re not trusting a black box, you’re reviewing and correcting a transcript before a single real customer hears it.

Step 3: Pick a voice and forward your number

Choose from natural-sounding voice options, then either port your existing business line or set up call forwarding from your current provider. Both take minutes, not days.

Step 4: Go live

From here, every call is answered, every booking request is checked against your real calendar, and every conversation is logged with a transcript and recording you can review.

If something needs adjusting after a real call, or a customer asks a question the agent didn’t handle well, you update the knowledge base directly. No developer, no ticket, no waiting on a vendor.

That’s the whole onboarding. Most businesses are live the same day they start their trial.

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