Insurance

Answer policy questions and route claims immediately

Agents are out writing policies while existing clients call in with urgent claims questions after an accident or storm.

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A typical call

A client calls after a fender-bender needing to file a claim. Recepso captures policy number and incident details, then routes to claims immediately.

Why insurance teams switch to Recepso

Claims triage

Separates urgent claims calls from routine policy questions instantly.

Policy lookups

Answers common coverage and billing questions without an agent on the line.

Renewal reminders

Handles inbound renewal calls and books follow-ups automatically.

Improves retention

Fast claims intake after an accident is one of the biggest drivers of whether a client renews.

24/7claims intake availability

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